http://www.pokernewsdaily.com/former-ultimate-bet-owner-implicated-in-ub-cheating-scandal-147/ Your one stop shop for poker news. Thu, 09 Feb 2012 19:38:01 +0000 hourly 1 http://wordpress.org/?v=3.3 http://www.pokernewsdaily.com/former-ultimate-bet-owner-implicated-in-ub-cheating-scandal-147/comment-page-1/#comment-75007 crym3ariver Mon, 25 Jan 2010 22:45:45 +0000 http://www.pokernewsdaily.com/?p=147#comment-75007 I opened an ultimate bet account about a month ago and bought in for $100. After about a week I had around $575-580 and they closed my account saying it was fraud. They told me that they were going to confiscate my money and refund the original buy in. On what were they basing this on? They said there were multiple users with my name. Umm...hello. Jin Kim? So I emailed them and tried to talk to them for this month and they just copy and pasted the same email response, saying your in violation, your account is fraud. Finally I talked to a person that was able to help me out and they asked for scanned ID, Utilities, etc etc (which they obviously should have done earlier). Then I got an email today saying, my account was reopened. I tried to login, but no! still not open. I called the department again and they said it was a mistake and it's still underinvestigation. So I asked them who can I complain to about the security department and the retarded customer service they give, and they tell me to email security. WTF!!!!!!! I've yet to receive my money or any kind of compensation, let alone any awknowledgement of their mistake. I opened an ultimate bet account about a month ago and bought in for $100. After about a week I had around $575-580 and they closed my account saying it was fraud. They told me that they were going to confiscate my money and refund the original buy in. On what were they basing this on? They said there were multiple users with my name. Umm…hello. Jin Kim? So I emailed them and tried to talk to them for this month and they just copy and pasted the same email response, saying your in violation, your account is fraud. Finally I talked to a person that was able to help me out and they asked for scanned ID, Utilities, etc etc (which they obviously should have done earlier). Then I got an email today saying, my account was reopened. I tried to login, but no! still not open. I called the department again and they said it was a mistake and it’s still underinvestigation. So I asked them who can I complain to about the security department and the retarded customer service they give, and they tell me to email security. WTF!!!!!!! I’ve yet to receive my money or any kind of compensation, let alone any awknowledgement of their mistake.

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