The Quick Summary
Party Poker is a monster among online poker sites. They are one of the biggest rooms with tremendous player action at any time of the day. They did suffer a costly hit to their player base when they decided to exclude US customers as a response to US legislation towards online gaming. Party Poker’s outstanding marketing efforts have resulted in a rebound of player traffic and they are once again on the rise.
Popularity: 9 of 10 – Excellent
No doubt about it: if you want action, you got it at Party Poker. They have more players than most any other poker site. Party Poker got a popularity boost when they acquired broadcasting rights for the World Poker Tour, an advantage they have taken care not to lose by constantly coming up with promotions that appeal to players around the world. You can expect to find action at any table stakes at all times of the day and night.
Security: 9 of 10 – Excellent
Even with such a massive volume of players, Party Poker has not faced any significant security or financial breaches. They are audited by ItechLabs and – since they are listed on the London Stock Exchange Market – all their financial information and security procedures are available for public inspection.
Player Competition: 8 of 10 – Excellent
The competition at Party Poker is soft. They have instituted a very friendly advertising campaign equating poker with a more light-hearted party approach rather than a hard core grinder mentality. Expect loose play if not a bit unorthodox thanks to the droves of new poker players brought in by Party Poker’s marketing programs. This is mostly true for the lower limit games but you can find soft games even at $2/$4 in No Limit and $5/$10 in Fixed Limit.
Site Software: 9 of 10 – Excellent
Party Poker uses proprietary software, meaning that it is not part of a network, but rather it has been independently developed to have unique features and great functionality.
Tables have a nice design, but the avatars and graphics are not extraordinary. The sound effects are crisp and appropriate but players who prefer it quiet can turn them off completely. Players can also choose from a selection of cartoon avatars which goes with the light-hearted party theme of the poker room. The software is fast and easy to use. The hand history feature is functional and useful, as is the note-taking feature. The lobby provides useful statistics such as average pot size and hands played by hour. On top of this, Party Poker’s software supports the automated import of tournament and ring-game data to Poker Tracker.
At Party Poker you can multi-table up to twelve tables at the same time, confident that the software will run smoothly and free of problems or disconnections. You also have the option to resize all tables save for Omaha and Seven-Card Stud games.
Customer Support: 8 of 10 – Very Good
Party Poker has great customer service support through either 24-hr toll free number or e-mail. The phone support is excellent: agents are knowledgeable and friendly, always reminding players of the latest promotions and perks. E-mail support has been known to occasionally take too long to respond, although replies are always accurate. A major letdown with Party Poker is their lack of live chat support, which is very convenient for today’s busy players.
Company Ethics: 9 of 10 – Excellent
Party Poker is committed to ensuring responsible gaming. They comply with all legislations and regulations. Party Poker also provides self-exclusion tools, customer deposit limits, as well as not allowing access to minors. As one of the biggest online poker sites, they are fully committed with GamCare, a foundation that develops policies and practices to target problem gambling in accordance with their Social Responsibility Code of Conduct.
Site Promotions: 8.5 of 10 – Excellent
Party Poker offers a good variety of promotions and bonuses: given their high player volume they can afford more generous bonuses than smaller sites. Another attractive Party Poker feature is their large number of exclusive tournaments, both online – such as the Sunday 300K Guaranteed – and live events, such as the lavish Party Poker Million tourney played every year on a cruise ship.
Overall Review: 8.9 of 10 – Excellent
Final Result: We give Party Poker a final overall score of 8.9 out of 10.