The Quick Summary
RedKings is a skin on the popular Ongame network. It is a step up graphically over many of its fellow Ongame sites and it opts for a slick advertisement-driven look.
Players on RedKings have access to the Ongame Network, which has very strong traffic rates, good game variety, program downloads in 16 different languages, and a live 24/7 customer service telephone line.
Popularity: 9 of 10 – Excellent
Being part of the Ongame network brings plenty of players to RedKings, with more than 8,000 real money players and upwards of 25,000 players in total at peak hours, which places it squarely in the “large room” category. Due to its strong international contingent, there are rarely any dips below 2,000 real money players at any time or day of the week.
Security: 6.5 of 10 – Average
RedKings has a fine enough security department – no major cheating scandals and the THAWTE SSL Secure Sockets Layer is a well regarded encryption system. However, it could use an in-depth overview of its security practices somewhere on its site.
Player Competition: 9.5 of 10 – Excellent
As a member of the Ongame network, RedKings has thousands of different level players online at any time of any day, so you’ll be able to find beginning players playing the micro stakes or play money side by side with grizzled grinders at the high stakes cash games. Game variety is great with Stud, Stud Hi/Lo, Omaha Hi/Lo and 5 Card draw available in addition to the standard Hold’em and Omaha options. In the wide world of online gaming, Ongame is one of the elite networks and its many skins obviously benefit.
Site Software: 7 of 10 – Good
RedKings is blue. The lobby, the rooms – everything is a deep blue. Not only is this seemingly antithetical to the name RedKings, but it can also get a little hard on the eyes. That said, the player avatars are well-animated and the cards are easily distinguishable from each other.
Apart from graphics, the servers sometimes lag, so be forewarned. RedKings allows the use of up to 12 mini tables on a screen at a time, which is a more than enough table for most poker players. On a positive note, Mac and Linux users can benefit from the no-download Java version of the software which works great.
Customer Support: 9.5 of 10 – Excellent
The Customer Support is fantastic at RedKings. There are five different email addresses for players to contact the most appropriate department for their specific inquiry as well as a 24/7 live telephone support system. Sometimes they will take more than four hours to respond to an email and occasionally the telephone line is bogged down, but generally speaking, the RedKings customer support is as good as you’re going to get online.
Company Ethics: 6.5 of 10 – Average
We really wish that security measures were more clearly stated, even for a trusted name in poker like RedKings. Being part of the Ongame Network allows us to overlook the lack of a definition of how players are protected.
Site Promotions: 8.5 of 10 – Very Good
RedKings has many different promotions, the biggest being a 500% bonus on the initial $1,250. There are also lots of freerolls, a good affiliate program, tons of fun promos (like a cash reward for picking up the King of Diamonds and King of Hearts in the hole). RedKings has a lot to offer in the way of free money.
Overall Review: 8.07 of 10 – Good
As a member of the Ongame network, RedKings is able to provide some top-notch services including phenomenal customer support, great bonus deals, and very high player traffic.
Final Result: We give RedKings a final overall score of 8.07 out of 10.